Appointments

Gp Appointment’s

There has been a change in the way our Gp appointments are available. Since Covid we have had to ensure the safety of our patient’s and staff in a different manner.

We now have various avenues you can choose to access a GP consultation.

We have the options of face to face appointments these are to be pre screened by the clinician and pre arranged, We have telephone consultations ( if after the consultation the GP feels they need to see you face to face an appointment will be arrange with them ) We have Video consultations and online Econsult consultations that the Gp’s will triage and respond in a timely manner.

You can contact the surgery on 01922 622326 to arrange an appointment or visit our Econsult tab to arrange an online consultation.

We have a text message reminder of appointments so it is important that we hold the correct contact information for you.

We have emergency slots for if the  an appointment cannot wait until the following day. These are triaged by the GP.

These slots are a strict 10 mins duration so if you feel you have more than 1 problem please inform the reception team so that adequate time can be booked.

Also if you need a translator arranging again this is important as a double appointment is required.

Practice Nurse Appointments

We have a practice nurse that is experienced in Chronic disease management and other general nursing needs.  To arrange an appointment please contact the reception team on 01922 622326.

For some reviews this can be done via a telephone consultation this can be arranged.

Consultations

Patients are seen on an appointment only basis.  Appointments can be made by either telephoning the surgery on 01922 622326, by calling in at the surgery in person or by online access.  If you would like to use our online facility please visit our Econsult tab.

Our clinicians always aim to provide you with clear information about your condition and treatment.  If you do not understand what they are telling you, will you please ask the doctor or nurse to explain again.  Also, we may be able to offer you an information leaflet which can be printed off whilst you are here.

Failing to Keep Appointments

If you have booked an appointment to see your doctor or nurse it is essential that you either keep this appointment or let us know in advance that you will not be coming.  We will then be able to re-allocate your appointment to somebody else who needs to be seen quickly.  Not informing us that you are unable to attend means that your appointment has been wasted and prevents others from coming to see their doctor as soon as they need to.  This is a very serious problem and on a daily basis we can sometimes waste up to 1 hours’ worth of appointments.

Coronavirus (Covid-19)

 
Stay at home for 7 days if you have either:
 
• a high temperature
• a new continuous cough
 
Do not go to a GP surgery, pharmacy or hospital.
 
You do not need to contact 111 to tell them you’re staying at home.
 
Use the NHS 111 online coronavirus service if:
 
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
 
Only call 111 if you cannot get help online.
 
Stay At Home advice can be found