Home Visits

Please remember that our G.P.s are very busy and for this reason it is very important that home visits are limited to those patients who are either too ill to attend the surgery, or to those patients who are housebound.  It is also very important that home visit requests are made before 10.30am.  This is so that G.P.s can plan which area and which route they have to take.

G.P.s usually prefer to speak to anyone requesting a home visit.  Your G.P. will assess your problem and using their judgment, may be able to make a decision about your problem without making a home visit. They may then decide to prescribe medication for your condition and a prescription will be left in reception.  This will only happen if the G.P. feels safe in their decision.

Sometimes, if the G.P. is available, your telephone call will be transferred through to the doctor.  At other times you may be asked for your telephone number, and the G.P. will ring you back at the end of morning surgery.

Our nurses also do home visits, but once again they have to be restricted to those patients who find it impossible to leave their home.  All visits are planned well in advance and a member of staff will contact you before the nurse comes to see you.

Telephone Consultations

Both of our G.P.s offer telephone triage consultations for patients who may not require a face to face appointment, or alternatively may only seek verbal advice about their medical problem.  If you wish to speak to either doctor, you will be asked for your telephone number and the doctor will return your telephone call at the end of their surgery.  If you wish to speak to our Practice Nurse, you will again be asked for your telephone number, and she will call you back after 12.00 midday.

Coronavirus (Covid-19)

 
Stay at home for 7 days if you have either:
 
• a high temperature
• a new continuous cough
 
Do not go to a GP surgery, pharmacy or hospital.
 
You do not need to contact 111 to tell them you’re staying at home.
 
Use the NHS 111 online coronavirus service if:
 
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
 
Only call 111 if you cannot get help online.
 
Stay At Home advice can be found