This Practice accepts requests for repeat prescriptions, but apart from exceptional circumstances, we do not accept telephone requests. You may request your prescription by using the white tick sheet, found on the right hand side of your old prescription, your request can be posted or handed in to reception staff or alternatively you can fax your request to us on Fax No. 01922 633239. The practice also allows requests to be made through internet access. For this service you will need to register and forms can be obtained from reception.
Please remember that we require a clear 48 hours notice to prepare repeat prescriptions. You MUST remember that this means 48 working hours, so if you order on Friday, your prescription will not be ready until the following Tuesday. If you have sent a postal request and require us to send the prescription back to you please enclose a S.A.E. and allow plenty of time for it to reach you. Please note that at times we may ask for proof of identity when you collect prescriptions. It is also surgery policy not to hand repeat prescriptions for certain medication to children under the age of 14years.
If the practice has confirmed that you can make a telephone request for your prescription, please do not ring before 10.00am as before this time we are very busy dealing with appointment requests.
There are a number of pharmacists in the area that provide a prescription collection service. This is something that should be agreed between yourself and your pharmacist. We are unable to arrange this service ourselves. If you choose to have this method of collection, please inform us as this information needs to be included on to you medical record.